Refund policy

Returns, Exchanges & Refunds

Last updated: September 3, 2026

Chrome Patriot products are made to order through our print-on-demand fulfillment partner. Because each item is produced specifically after an order is placed, we do not accept returns, exchanges, or refunds for buyer’s remorse, change of mind, incorrect size or color selection, or other customer ordering errors.

Damaged, Defective, Misprinted, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us at support@chromepatriot.com within 30 days of delivery.

Include your order number and clear photos showing the issue. Once verified, we will work with our fulfillment partner to provide an appropriate replacement or refund at no additional cost to you.

Please do not mail an item back unless we specifically instruct you to do so.

Lost Packages

If your package appears to be lost in transit, contact us at support@chromepatriot.com within 30 days of the estimated delivery date.

We will review the tracking information and work with the carrier and fulfillment partner as appropriate.

Packages marked as delivered but not received will be reviewed case by case. Please first check the shipping address, household members, neighbors, and the carrier.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned, lost, or requires reshipment because an incorrect or incomplete address was provided, additional shipping or replacement charges may apply.

Order Changes and Cancellations

Orders are submitted for production quickly.

If you need to request a change or cancellation, contact us immediately at support@chromepatriot.com.

We cannot guarantee that an order can be changed or canceled once fulfillment has begun.

Made-to-Order Products

Please review product details, sizing information, colors, quantities, and shipping information carefully before placing your order.

We do not maintain physical inventory, and made-to-order products cannot be restocked in the same way as traditional retail inventory.

Nothing in this policy limits any rights or remedies that cannot legally be waived under applicable law.

Questions about an order? Contact us at support@chromepatriot.com.